Frequently Asked Questions
Answers to common questions before you start a project.
Questions Before You Begin
01How do I start a sample project?+
Send product references or a tech pack, desired fabric, measurements and quantities. The team will confirm the development requirements, sample fee and schedule.
02Can I use a product from your collection as a starting point?+
Yes. Tell us which reference you like and the details you want to change. Availability and customisation options are confirmed individually.
03Can you manufacture my original design?+
Neohope offers OEM and ODM services. Share your artwork and specifications so we can assess the right production approach.
04What is your minimum order quantity?+
Our published starting minimum is 50 pieces per colour and design. Fabrics, construction and decoration can affect the minimum for an individual project.
05What affects the final price?+
Fabric, garment construction, artwork, trims, quantity, packaging and shipping all contribute to the final quotation.
06How long do samples and production take?+
The schedule depends on your design and material availability. We confirm sample and bulk timelines after reviewing the complete brief.
07Can I use my own brand labels?+
Yes. Logo and branding requirements are part of our customisation service. Include your label design and placement instructions in the brief.
08How is shipping arranged?+
Share your delivery country and preferred timing. Our team will discuss shipping options and the associated costs with your order.